De-escalation Techniques & Conflict Resolution & Mental health awareness

Enhance your ability to navigate challenging situations with confidence and care in our comprehensive course. This class combines essential strategies for de-escalation and conflict resolution with an understanding of mental health dynamics, equipping participants with practical tools for real-world scenarios.

What You’ll Learn:

• De-escalation Techniques:
  Recognize and diffuse tense situations before they escalate using proven verbal and non-verbal communication strategies.

• Conflict Resolution:
  Develop problem-solving skills to address disagreements constructively while fostering understanding and cooperation.

• Mental Health Awareness:
  Identify signs of mental distress and learn how to respond empathetically and appropriately. Gain insights into how mental health factors can influence behavior.